COVID-19

Coronavirus (COVID-19) and your care at West Brunswick Clinic

To keep our clinic safe for you and our team during COVID-19 we have implemented some changes at West Brunswick Clinic.

Telehealth

Telehealth (phone or video consultations) is available for all patients. Patients must be seen in the last 12 months to be eligible for the Medicare rebate until 31 March 2021. 

We also offer privately billed telehealth appointments.

You can book a telehealth appointment by clicking here or you can call the clinic. 

Your doctor may still arrange a face-to-face consultation with you if required after your initial phone or video consultation. 

COVID-19 Case locations and outbreaks

For updates regarding current case locations and outbreaks, please go to the DHHS Victoria website.

Face to face consultations

If you are attending the clinic for a face to face consultation, please press the intercom to advise reception that you have arrived. You will then be asked screening questions to ensure that you are safe to enter the clinic. If you have a fever, cough, shortness of breath, sore throat or runny nose, you may be asked to present for a COVID-19 test and advised to reschedule.

You can also choose to wait in your car or outside the clinic instead of in the waiting room. Please call the clinic on 93879088 when you arrive so that the doctor knows you are waiting. We will phone you when the doctor is ready for your appointment so that you can come straight in.

We are not a COVID-19 screening clinic

If you have cold and flu symptoms (fever, shortness of breath, sore throat or cough), it is important that you do not enter the clinic.

For an up to date list of the current local COVID-19 testing sites, please click here.

If you think you might have COVID-19, please call the dedicated COVID-19 hotline on 1800 675 398 which is open 24 hours a day, 7 days a week. Please keep 000 for emergencies only.

If you are unsure about your symptoms and would like medical advice, please make a telehealth appointment with our doctors.

Vaccinations

It is still very important to have routine vaccinations during this COVID-19 outbreak. We strongly encourage immunisation against influenza this season. Vaccinations can be booked by calling the clinic.

Other changes:
  • We have implemented social distancing measures, increased our infection control procedures and are cleaning more thoroughly and frequently in line with Department of Health guidelines to reduce the risk of COVID-19 transmission.
  • We ask that you do not bring extra people to your appointment unless absolutely necessary e.g. your carer
  • We have limited the number of patients that can be waiting in our clinic waiting room.
  • We are not currently accepting cash. Please come prepared to pay your account via EFTPOS or credit card.
  • Please do not attend the clinic without an appointment.
More information

Book your appointment today

LOCATION

9 Melville Rd, Brunswick West, 3055

FAX

(03) 9387 4238

CONSULTING HOURS

Monday to Friday: 8:30am to 5:30pm
Saturday: 9:00am to 11:30am
Sunday & Public Holidays: Closed

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We acknowledge the traditional land owners of Australia and we welcome all Aboriginal and Torres Strait Islander people to our service.