Coronavirus (COVID-19) and your care at West Brunswick Clinic
To keep our clinic safe for you and our team during COVID-19 we have implemented some changes at West Brunswick Clinic.
Telehealth (phone or video consultations) is available for all patients. Patients must be seen in person at West Brunswick Clinic in the last 12 months to be eligible for the Medicare rebate.
We also offer privately billed telehealth appointments.
Your doctor may still arrange a face-to-face consultation with you if required after your initial phone or video consultation.
Face to face consultations
If you are attending the clinic for a face to face consultation, you will be asked screening questions to ensure that you are safe to enter the clinic. If you have a fever, cough, shortness of breath, sore throat or runny nose, please do not enter the clinic, you will be asked to RAT COVID-19 test and advise reception of the result.
If you are symptomatic you will be asked to wait in your car or outside the clinic instead of in the waiting room. Please call the clinic on 93879088 when you arrive so that the doctor knows you are waiting. We will phone you when the doctor is ready for your appointment so that you can come straight in.
We are not a COVID-19 screening clinic
PLEASE NOTE: We do not offer Covid testing or Rapid Antigen Testing at the West Brunswick Clinic.
If you have cold and flu symptoms (fever, shortness of breath, sore throat or cough), it is important that you do not enter the clinic unless otherwise advised.
Alternatively, as the Respiratory Clinics are no longer operating, our GPs recommend visiting a Priority Primary Care Centre.
Craigieburn PPCC (supporting Northern Health)
70 Central Park Avenue, Craigieburn
Online bookings: craigieburnmedicalcentre.com.au/priority-primary-care-centre
Moonee Ponds PPCC (supporting the Royal Melbourne Hospital)
34/46 Holmes Rd, Moonee Ponds
Phone bookings: (03) 9945 7724
Online bookings: mooneepondsmedicalcentre.com.au/priority-primary-care-centre
Royal Children’s Hospital Priority Primary Care Centre (supporting Royal Children’s Hospital)
This service receives or reviews suitable patients from the Royal Children’s Hospital emergency department. Bookings and walk-up appointments are not available.
Your local PPCC can treat children who need same day care.
Werribee PPCC (supporting Werribee Mercy Hospital)
1–5 Station Place, Werribee
Phone bookings: (03) 8734 0340
Online bookings: werribeemedicalcentre.com.au/priority-primary-care-centre
PPCCs are commissioned by primary health networks with funding from the Victorian and Australian governments.
If you think you might have COVID-19, please call the dedicated COVID-19 hotline on 1800 675 398 which is open 24 hours a day, 7 days a week. Please keep 000 for emergencies only.
If you are unsure about your symptoms and would like medical advice, please make a telehealth appointment with our doctors.
COVID vaccine booking information
To find out if you are eligible for a COVID-19 vaccine and to make a booking, please use the Vaccine Eligibility Checker. You can also call to make an appointment on 1800 675 398 and follow the prompts, select option 3 – option 2 – option 2.
It is still very important to have routine vaccinations during this COVID-19 outbreak. We strongly encourage immunisation against influenza this season. Vaccinations can be booked by calling the clinic.
- We have implemented social distancing measures, increased our infection control procedures and are cleaning more thoroughly and frequently in line with Department of Health guidelines to reduce the risk of COVID-19 transmission.
- We have limited the number of patients that can be waiting in our clinic waiting room.
- Please do not attend the clinic without an appointment.
The following websites have comprehensive and up to date COVID-19 advice.
For general COVID-19 advice
For mental health support
- Lifeline – 13 11 14
- Kids Helpline – 1800 551 800
- Suicide Callback Service – 1300 659 467
For support regarding intimate partner violence
For pregnancy and women’s health
For families with children
9 Melville Rd, Brunswick West, 3055
(03) 9387 4238
Monday to Friday: 8:30am to 5:30pm
Saturday: 9:00am to 11:30am
Sunday & Public Holidays: Closed